Check the warranty document
The statutory product warranty is based on the document issued by the manufacturer or importer. Use your device-specific document for exact duration and coverage.
IZMIR · NATIONWIDE COURIER INTAKE
Hearing aid repair with a clear, careful process
Independent multi-brand technical inspection, repair, cleaning and maintenance at our Bozyaka and Yesilyurt branches in Izmir.
Start with the service your device needs
01
02Fault diagnosis and repair
Inspection for weak sound, crackling, intermittent audio, power and charging faults.
Maintenance and cleaning
Filter, tubing, microphone opening, receiver, contact point and moisture checks.
Explore maintenance →03Repair by courier
Safe device intake from across Turkey, assessed at our Izmir technical service centre.
See courier steps →WHY CHOOSE THIS PROCESS?
No paid work begins without your approval
Your device is inspected first. We explain what can be done and provide the relevant cost information. Paid work only starts after approval.
See the complete repair process →
Make an informed service decision for your hearing aid
Warranty status, service identity and approval are the three points to clarify before handing over your device.
Ask about your deviceConfirm before intervention
Unauthorised intervention may affect warranty conditions while coverage continues. Confirm the manufacturer or importer terms before work begins.
Verify service identity and certificates
Check authorised-service or competence-certificate claims through official records. Request an intake record and service document when handing over the device.
Approve the work before it starts
Nokta Hearing is an independent multi-brand technical service. We inspect the device, explain available work and cost, and begin paid work only after approval.
Four clear service stages
Device intake
We record the model and reported symptom.
Technical inspection
Relevant sound, power and physical components are checked.
Information and approval
Available work and cost are explained before proceeding.
Service and return
Approved work is completed and the device is returned.
COMMON PROBLEMS
Which faults do we inspect?
Every device and fault is assessed separately; repair is never promised before inspection.
No soundCracklingIntermittent soundWeak soundNot chargingFast battery drainMoisture and oxidationBattery door issues
ACROSS TURKEY
Send your device by courier
We have no physical branches outside Izmir. After contacting us, you can securely pack and send the device to our Izmir technical service centre.
Read the courier guide81provinces servedContact us before shipping to confirm current intake information.
MAINTENANCE
TROUBLESHOOTING
COURIERBozyaka and Yesilyurt
KARABAĞLAR / IZMIR
Bozyaka Branch
Bahçelievler, Saim Çıkrıkçı Cd. No:116 D:1C, 35110 Karabağlar/İzmirMonday–Saturday, 09:00–18:00Directions and branch details →KARABAĞLAR / IZMIR
Yesilyurt Branch
Basın Sitesi, 177/5. Sk. No:21-B, 35400 Karabağlar/İzmirMonday–Saturday, 09:00–18:00Directions and branch details →NEED TECHNICAL SUPPORT?
Tell us the brand, model and symptom
Contact us before visiting a branch or sending a device by courier.